How do I return my rental pieces?

Pick a return option that works for you: we can organise you a home collection, or you can sort the return out yourself.

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IF WE ORGANISE YOUR RETURN

Royal Mail home collection at £4.15 or £7.50

We will book you a Royal Mail home collection where the postman brings the label, and charge the return shipping cost to the card you used to place your order (£4.15 for parcels up to 2 kg, or £7.50 for parcels over 2 kg). 

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IF YOU ORGANISE YOUR RETURN

You must return your pieces using a next-day tracked, fully insured delivery service.

1. Use the return address detailed on your packing slip.

2. Drop your package off at your local Post Office or with a courier of your choice. 

3. Make sure to send our concierge team a picture of proof of postage showing the tracking number. 

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